Josh ZeiglerJosh Zeigler

Software Architect and Developer | User Experience Technologist | Technical Lead | DevOps and Agile Advocate

Technology professional with nearly 20 years of experience through a variety of roles, specializing in leading application development projects. Versatile, highly motivated, and passionate with proven analytical skills.

View my profile on LinkedIn

The Clifton StrengthsFinder

Top Five Themes

  • Strategic

    People who are especially talented in the Strategic theme create alternative ways to proceed. Faced with any given scenario, they can quickly spot the relevant patterns and issues.

  • Responsibility

    People who are especially talented in the Responsibility theme take psychological ownership of what they say they will do. They are committed to stable values such as honesty and loyalty.

  • Relator

    People who are especially talented in the Relator theme enjoy close relationships with others. They find deep satisfaction in working hard with friends to achieve a goal.

  • Restorative

    People who are especially talented in the Restorative theme are adept at dealing with problems. They are good at figuring out what is wrong and resolving it.

  • Individualization

    People who are especially talented in the Individualization theme are intrigued with the unique qualities of each person. They have a gift for figuring out how people who are different can work together productively.


Cardinal Health (Dublin, Ohio)

Principal Architect, Commercial Technologies | Fuse by Cardinal Health, OptiFreight
February 2023 – present
  • Supporting OptiFreight Logistics for all levels of current and future state Architectural Design, Strategy and Roadmap
  • Leading hybrid team of Solution, Technical, and Data Architects on a variety of initiatives through a journey to replace legacy technologies and tools with modern solutions
  • Providing technical subject matter expertise to OptiFreight Leadership Team as well as Technology Solution Owners, Product Owners and Technical Leads across 7 technology teams to implement solutions and address needs based on architectural design
  • Simultaneously supporting multiple request for proposals on new SaaS solutions to solve for challenges with outbound transportation management, currier management, and revenue management solutions
  • Translate Enterprise Architecture direction into applicable solutions that can be applied to custom and purchased applications for OptiFreight ecosystem
  • Engage directly with and influence key business and technology stakeholders through strategy and solutions to drive growth for the OptiFreight business using architectural storytelling and hands-on approaches
  • Responsible for defining technical direction and approving new tools, technologies, and patterns used across the OptiFreight technology ecosystem
  • Leading initiative to design and implement a modern data ecosystem on Google Cloud Platform, that includes an operational data store and BigQuery Analytical environment

g2o, Inc. (Dublin, Ohio)

Practice Director, Technology
January 2022 – February 2023
  • Responsible for managing technology consultants – providing personnel management and assisting with project placement as well as career and professional development
  • Advising clients on modern, scalable Web Application architecture and technology stacks to improve overall design, delivering better maintainability, efficiency, and speed to market
  • Drive technical artifacts and exploration for new business development activities, including capability overviews and demonstrations for new or existing clients
  • Engage directly with clients on solutions and product consultations, delivering key results in converting goals to outcomes
  • Lead consulting solutions delivery teams on client engagements
  • Consultant with Cardinal Health OptiFreight – Architect –  June 2022 – Present
    • Responsible for architecture strategy, design, and direction for legacy and next generation application for OptiFreight IT
    • Providing oversight to platform teams to maintain consistency across 5 independent teams running 6 platforms, including both a legacy and modern set of applications
    • Developing solutions and driving remediation of internal process audit and security issues across OptiFreight IT applications
    • Leading security remediation activities and driving outcomes for managing application security proactively
    • Providing guidance on application operations tools and processes from Cardinal Health Enterprise DevSecOps standards
    • Assist with operational challenges and major incident response activities
  • Consultant with Cardinal Health OptiFreight – Technical Lead –  January 2022 – June 2022
    • Established and managed g2o-sourced group of technology consultants from onboarding to project delivery on the OptiFreight Monarch Freight, Pay & Audit platform
    • Consulting Technical Lead for Freight, Pay & Audit platform, providing technology best practices and solutions
    • Contributed to team’s primary objective to migrate capabilities and scale platform to support all small-parcel transactions from legacy system to the next generation platform

Cardinal Health (Dublin, Ohio)

Manager, eCommerce Site Reliability Engineering
October 2018 – January 2022
  • Established and leading the Cardinal Health’s first Site Reliability Engineering practice supporting Ecommerce and Digital Marketing Applications Platforms and Operations using DevOps, Agile, and Lean practices
  • Responsible for managing team comprised of full time employees and contractors, facilitating activities including Human Resources interactions, leave, green card filings, goals, performance, hiring, and terminations
  • Utilizing Site Reliability Engineering (SRE) principles aligned with software engineering methodologies to drive automation, reduce toil, improve overall application quality and performance, increase speed to recognize business value through modern release management, and improved response to general application operations
  • Led two major platform upgrade projects simultaneously to modern version for Adobe Experience Manager and HCL Commerce while operating existing legacy environments
  • Supporting application platforms including Commerce, Commerce Search, Adobe Experience Manager, Akamai Edge Caching and Kona security, Apache Web Server, and Pivotal Cloud Foundry (PCF) on Google Cloud Platform (GCP) and Amazon Web Services (AWS)
  • Coordination with application development teams of operational process strategy using open source-based tools including Concourse, jMeter, BlazeMeter, SauceLabs, Spinnaker, and to improve efficiency of daily operations, application reliability, and reducing toil
  • Leading and coordinating major incident response, service restoration, and root cause analysis for supported applications
  • Driving approach to integrate partners into operational models through a corporate IT master services agreement as Service Delivery Manager
  • Building strategy for logging, monitoring, alerting, and reporting across supported platforms using tools like Splunk and New Relic
  • Responsible for driving performance and security initiatives across Ecommerce applications including Cardinal Health Market Medical Ecommerce
Technical Lead, eCommerce
May 2018 – October 2018
  • Technical Lead for projects on the company’s corporate public websites, digital marketing projects on the Pharma Ordering (Order Express) platform, and recently transitioning to lead efforts on the Medical Ordering (Cardinal Health Market) platform
  • Led completion of active projects including the migration of the Adobe Experience Manager environments from on-premise servers to Amazon Web Services (AWS) Cloud as well as Patient Recovery efforts which included preparing for seven new global sites on the Corporate Web Sites platform
  • Providing technical leadership, direction, architecture, governance, and strategy for Ecommerce user experience development projects
  • Project management and coordination of digital marketing initiatives between business units, web operations, and other shared service technology teams
  • Work with business teams to refine and requirements and strategies
  • Active member of the corporate Agile Guild which provides direction and leadership in development methodology transformation across the enterprise and hosts an annual internal conference centered around Agile and DevOps
Architect, Digital Marketing
July 2017 – May 2018
  • Responsible for establishing and maintaining technical governance across the enterprise Digital Marketing landscape, including the Adobe Experience Manager platform
  • Provide technical and execution direction for projects across the Digital Marketing space
  • Working in coordination with Agile Teams, eCommerce DevOps, Software Configuration Services team to drive DevOps principals, automation, and new tooling to bridge gaps and establish a consistent code pipeline
  • Execute Proof of Concepts to determine feasibility of solutions
  • Research and evaluate new technical strategies, tools, and products to use in the Digital Marketing space
  • Create and maintain architecture documentation and patterns for new and existing Digital Marketing projects
  • Provide architecture and guidance for moving Adobe Experience Manager environments from on-premise servers to Amazon Web Services
Technical Lead and Senior Engineer, Digital Marketing
January 2015 – July 2017
  • Provide technical leadership in digital marketing across all of Cardinal Health’s Corporate and eCommerce initiatives
  • Leading user experience projects including a rewrite of our Medical eCommerce platform, our Corporate web site redesign (, as well as our other brands including ParMed ( and Cordis
  • Deliver subject matter expertise in Adobe Marketing Cloud products and Adobe Experience Manager
  • Drive Agile transformation and best practices in a traditional waterfall environment
  • Development of Proof-of-Concept efforts to influence and boost efforts of digital marketing across Cardinal Health
  • Contribute to the Digital Marketing strategy and direction for use across the enterprise
  • Align digital marketing initiatives with other technical areas of the company
  • Influencing change in the Enterprise IT space by advocating for stream-lined processes and use of open source technology
Senior Engineer, Fuse by Cardinal Health
February 2013 – January 2015
  • Provide technical leadership and direction as Technical Lead for the Medication Order Management System (MOMS) NextGen project
  • Training and mentorship of junior and contractor team members on patterns, practices, and technologies
  • Responsible for coordinating and executing deployments through the change request process to production including database script and build preparation with DBA and CM teams
  • Successful completion of projects across different enterprise business units using Agile methodologies, modern web technologies, and open source accelerators
Engineer, Enterprise Architecture Lab
August 2011 – October 2013
  • Influence change in practices and behaviors across Enterprise IT by demonstrating “Architecture Through Action” approach
  • Advise teams on strategies and direction for cross-browser development in the Commerce and Commercial organizations
  • Work directly with business stakeholders and product owners to drive projects to completion as a passionate advocate for the technology and development approach
  • Established standards in open source technologies through membership in the Open Source Technology Advisory Group
  • Participated in the enterprise strategy for mobile application development through the company’s Mobile Center of Excellence
  • Completed design and development of the company’s Mobile Web Application Architecture including presentation material, documentation, and Reference Application
  • Evaluation of new products and technologies for use across the company including Node.js and Sencha Touch

Resource Interactive (Columbus, Ohio)

Senior Developer/Development Manager, Commerce
June 2006 – August 2011
  • Design, develop and implement custom software applications for web sites using JSP, PHP and ASP
  • Implement user interface design using XHTML, CSS and JavaScript
  • Author project documentation for architecture, statements of work, requirements and project plans
  • Estimation of technical efforts
  • Manage development efforts for new applications, maintenance and social media projects
  • Troubleshoot, debug and implement software code
  • Created and led the Web UIPractice Group which educated junior developers, defined interface standards and managed code libraries
  • Mentor junior developers to help them improve and add to their skill sets
  • Develop prototypes, visual interfaces and interaction of web-based applications
  • Aid in the look and feel of the site design
  • Improve web site efficiencies by conforming to W3C recommendations as well as other standards
  • Implement cross-browser functionality for the latest web browser technologies
  • Developed SEO experiences
  • Create Accessible markup which complies to WCAG standards.
  • Design, build and maintain web development environments for the rest of the team
  • Provide server maintenance for web servers and database servers
  • Develop and oversee maintenance tasks such as launch procedures, software revision management, data backups and restorations
  • Incorporated and practiced Agile development techniques into project work

CISP (Toledo, Ohio)

Web Develoer and Database Administrator, Engineering
December 2002 – June 2006
  • Design, develop and implement custom portal websites for ISP customers
  • Administration and development of applications and Rodopi billing systems using Microsoft SQL 2000
  • Architected, built and maintained custom, self-sufficient billing database used to bill collocation customers using Microsoft SQL 2000 custom
  • Managed over a million dollars a month in customer billing.
  • Created internal applications using classic ASP and ASP.NET for billing, customer and technical support
  • Provide server maintenance for web servers and database servers
  • Designed, developed and branded dialer, instant messenger and SlipStream acceleration software for ISP customers

ZiggyTech (Columbus and Toledo, Ohio)

Technology Consultant
  • CompTIA A+ Certified.
  • Build and support custom built desktop PCs.
  • Design and setup small office networks.
  • General web design and development for a variety of customers.
  • Plan and install custom audio/video systems, including Home Theater.